Current Job Openings

Volunteer Support Specialist

The World Lung Foundation is looking for proactive individuals who can provide exceptional support over emails and chat to volunteers in English speaking regions.

Responsibilities

  • Act as a central point of contact for volunteers to respond to their requests on a daily basis over calls and emails.
  • Timely (24 hour) follow up and resolution of all volunteers queries.
  • Superior focus on customer service and improvement of our internal volunteer satisfaction index.
  • Understanding the mission and abilities of the WLF and communicating those clearly.


Requirements

  • Bachelor's degree in any field.
  • Minimum 1 year of relevant customer service experience.
  • Strong written communication skills for email and chat-based operations.
  • Adopting a proactive & positive approach to improve faulty communication processes.
  • Strong attention to detail with the ability to handle a large volume of work independently.
  • Enthusiastic team player excited to work in a diverse environment with strong interpersonal skills.


Locations

  • New Delhi, India
  • Mumbai, India
  • Bangkok, Thailand
  • Davao City, Philippines

 

Application

To apply you need a Careers Account. Create your account here, then follow through to the job application form.